Shipping policy

Shipping Policy

Welcome to Moon 45! We are thrilled to offer our stunning collection of women’s clothing to customers around the globe. Our goal is to provide a seamless and reliable shipping experience so you can receive your favorite pieces, no matter where you are.

Here’s everything you need to know about our shipping policy:

Shipping Destinations

We proudly ship worldwide! Whether you’re in North America, Europe, Asia, or anywhere else, Moon 45 delivers right to your doorstep.

Processing Time

All orders are processed within 2-3 business days after purchase. During peak times (such as holidays or special promotions), processing may take a little longer, but rest assured, we’ll keep you updated.

Estimated Shipping Times

  • United States: 6-12 business days
  • Canada: 6-12 business days
  • Europe: 7-12 business days
  • Australia & New Zealand: 10-14 business days
  • Rest of the World: 10-20 business days

Please note that these timeframes are estimates and may vary due to factors outside of our control, such as customs processing or local delivery services.

Shipping Costs

Shipping costs vary depending on your location and the size of your order. The final shipping fee will be calculated and displayed at checkout before completing your purchase.

  • Free Standard Shipping on orders over $49 (for select countries)
  • For other orders, shipping rates will be calculated based on your shipping destination.

International Customs and Duties

Customs and duties are now included at checkout - no surprise fees on delivery.

Order Tracking

Once your order is shipped, you will receive a confirmation email with tracking details. This way, you can easily follow your package on its journey to you.

Delayed or Missing Packages

If your package is delayed or hasn't arrived within the estimated delivery time, don’t hesitate to reach out to us at support@moon45.com. We will do everything we can to assist you in locating your order.

Shipping Address Errors

Please double-check your shipping address before completing your order. Moon 45 is not responsible for items shipped to incorrect addresses. If you notice an error in your address after placing your order, please contact us immediately so we can correct it before the package is sent.

Contact Us

If you have any questions regarding your shipping or need assistance, feel free to contact our customer support team at support@moon45.com. We’re here to help!